Redesign of Centro
Spring 2022
Interface development
What is Centro?
Centro is an app that helps people travel from place to place. This is the local bus system around the upstate New York area. Centro is very big in Oswego and allows the user to travel all over the town.
There are two main lines on campus that allow people to travel. The app is something that people do not use often. They use the bus system more than the app itself. . There is an app Centro has and it is a little hard to understand by the architecture. The app poses challenges for every user, which can be described in bullet points below:
Messy navigation
Looking for a particular bus stop is challenging
Planning a bus route is challenging
Design style of centro
Why did you choose this project?
I enjoy traveling, but sometimes in cold weather I don’t like walking. Every city that I’ve been to has a transportation app. This helps users in the long run. I also have been to events where the UX designers discussed the apps they made for transportation and how it was challenging for them.
Persona
Entertained Ezra
Ezra like to play video games, listen to music, and hang out in the dining halls. Likes to walk around the campus a lot. Is involved in many activities. They go to a lot of events and make sure to always keep up on the latest podcasts. They listen to music a lot while walking.
Tangible Tahani
Tahani really love science and teaching. She makes sure to always take the bus to be on time. Her favorite is to walk in the summers but in the winters she makes sure to take the bus. She does not like the cold and make sure to go everywhere on it.
Low fi
There were three low fi digital mock-ups made, eventually merging into one. Each mock-up looked at specific design elements that were thought of as useful:
Hamburger
Four buttons in the hamburger menu instead of six
Planning routes
Testing and how it works out
how the users see the product- looking at the testing with how they see stuff
The tests showed that people love to plan out things.
Subject appreciated visual aspects
Using this concept and inspiration it was able to bring in the idea of searching for what is needed precisely
Trip Planner allows the user to select their bus route step-by-step. Using XD, the flow was able to be figured out easily- designed for the user to search for routes much easier. Instead of being all over the place, the user understands how to work with the app. It is clear and organized
Wireframes
User experience with Centro:
As seen in the photo, the app looks simple but is complicated, and has many more steps of getting to one part of the app. The focus of the project was on the interactive live map, routes/lines, and front page.
Testing:
people really liked to look stuff up through searching than actually searching through things.
